Patient intake, POPIA consent and the deposit — before the first session.
Physios, OTs, dietitians and psychologists: collect intake, medical history and POPIA consent up front, and take a booking deposit, all in one link. Your first session starts on time. Data stored in RSA, 0% commission.
Free forever on Starter · PayFast + EFT · POPIA-ready · SA-built
If this sounds familiar
You've been working around the lack of a system.
- ! Paper intake forms filled in at reception — illegible, occasionally lost, and a POPIA exposure
- ! POPIA consent collected informally, on a signature line nobody really reads, or not at all
- ! Medical-aid details captured at the front desk, eating into the start of the first session
- ! A no-show on a therapy slot is a costly empty hour you can't fill
- ! Reschedules handled by reception phone-tag instead of by the patient
How ReserveMe fixes it
Built for the way SA Allied Health actually work.
| Your pain | ReserveMe |
|---|---|
| Paper intake | A digital intake form collects full history before the visit, so the first session starts with you treating, not transcribing |
| POPIA consent | A built-in consent field captures explicit permission, with data stored in RSA and one-click erasure on request |
| Medical-aid details | Medical-aid name, member number, plan and main member are captured up front, not scribbled at reception |
| No-shows | Require a deposit or consultation fee at booking via PayFast, so an empty slot isn't an empty hour |
| Reception phone-tag | A self-cancel link in the confirmation lets the patient free the slot themselves, no front-desk call needed |
| Reminders | An automatic reminder before the appointment cuts no-shows and the "what time was I again?" calls |
The toolkit
How ReserveMe works for Allied Health
Real features doing real jobs — not a list of buzzwords.
Digital intake form
Full history, reason for visit, current medication and allergies collected before the patient arrives — so the first session is treatment, not paperwork.
POPIA consent built in
A required consent field captures explicit permission. Data is stored in South Africa, and you can erase a patient record with one click on request.
Medical-aid up front
Capture medical-aid name, member number, plan and main member in the form, so reception isn't copying cards while the clock runs.
Deposit cuts no-shows
Take a booking deposit or the consultation fee at booking via PayFast — a held slot is a paid slot.
Patient self-reschedule
A self-cancel link in the confirmation lets patients free or change a slot themselves, instead of reception phone-tag.
Reminders before visits
An automatic reminder before each appointment reduces no-shows and the day-of "what time?" calls.
Functions in action
What it looks like on a normal week
Typical flow
What a patient sees
One link. No app to download. Done in under two minutes.
- 1 Opens your intake + booking link from your email or website
- 2 Fills in personal, medical-aid and medical-history details
- 3 Reads and gives explicit POPIA consent plus practice T&Cs
- 4 Pays the booking deposit or consultation fee by PayFast or EFT
- 5 Gets a confirmation with a reminder and a self-reschedule link
Suggested setup
New patient intake + booking form
Fields the template ships with — change anything before you publish.
- 1 Patient name + DOB + ID number
- 2 Contact email + phone
- 3 Medical aid (name, member number, main member)
- 4 Reason for visit
- 5 Medical history (long-form)
- 6 Current medication + allergies
- 7 POPIA consent + practice T&Cs
- 8 Deposit / consultation fee payment
What it costs
Free forever. Or R199 / month when you grow.
No commission, no per-customer fees, no card required to start. Your Allied Health business keeps 100% of every booking.
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Allied Health FAQ
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